Frequently asked questions.

  1. Do you only accept flowers from local brides?

    No, although we do accept local drop offs and pickup options, we also accept bouquets from anywhere in the United States. Flowers should be shipped through either USPS, FedEx or UPS. You can find shipping instructions HERE.

  2. How soon should I book my preservation date?

    As soon as you can, I can only accommodate a certain number of bouquets each week so booking early will assure availability. I recommend securing your bouquet preservation as soon as you finalize your floral needs with your florist.

    FOR MEMORIAL FLOWERS- We will always be ready to assist with your preservation needs.

  3. How many flowers do I need to send?

    A standard bridal bouquet provides enough flowers for most orders, however, you can send additional flowers such as table decor or bridesmaid bouquet if you are ordering several pieces.

  4. Can you preserve flowers that have been air dried or use artificial flowers?

    Yes! We accept both artificial and pre-dried bouquets. We can still preserve it in resin so it does not continue to deteriorate. Flowers that have been air dried will look different than flowers dried in silica gel. Flowers already dried can also have more dust/debris on them which can get into the resin. We try to remove as much as possible, but dried flowers are fragile and removing all dust/hair/debris is difficult.

  5. When should I ship my flowers?

    AS SOON AS POSSIBLE! We suggest overnight shipping! We need your flowers within 24-48 hours after your event!

    Shipping instructions HERE.

  6. How long does it take to get my flowers back?

    Turn around time is usually 3-4 months. Please understand flower preservation is a time consuming process. All flowers are dried up to 4wks. Then the design process will begin. After you have approved your design, your order will be place in resin immediately as long as your chosen mold is available. The pouring process can take up to 16 days depending on the depth of your project. We can only pour 1/4” of resin every 24 hrs. This is a time consuming process and patience is important.

  7. Why is flower preservation so expensive and why does it take so long?

    From carefully disassembling your bouquet, preserving/drying your flowers, designing your custom piece (which sometimes involves reconstructing flowers), to crafting your final piece which can take up to 16 days depending on the depth of your chosen piece. We then wait for your piece to completely cure. Some pieces will need additional services like sanding, top coat or flood coating. We can spend up to or over 20+ hours over several months meticulously caring for your custom keepsake.

  8. What if I need to cancel my order?

    We understand unforeseen circumstances do come up but understand we have already set aside resources in preparation to receive your flowers. Therefore we will hold a retainer fee (25% of your total order) on any orders cancelled prior to receiving your flowers. The client will be refunded 75% of total order if flowers have not been received. Once Forever Florals has received your flowers, we can not offer any refund as our preservation process begins at the moment we receive your flowers.

  9. Will my flowers fade overtime?

    All flowers are susceptible to fading over time. We use a high quality UV-resistant resin that will help slow the process as much as possible. However, this is a natural process of aging flowers. We believe flowers have a natural beauty and allowing nature to run it’s course is best.

  10. Does resin yellow over time?

    Yes, although all our flowers are placed in a high quality UV resistant resin it is important to understand all resin has the potential to amber over time. Although these products are durable, you should still handle them with care. Make sure to NEVER leave your floral art in direct sunlight or anywhere it will be exposed to heat for long periods of time. However, if this is a concern for you we do offer a choice of a black background. This can help hide some of the yellowing that can occur over time. Yellowing is most noticeable when viewing your piece from the sides, not the front.

  11. Will my flowers keep their color during the preservation process?

    Although we strive to preserve your flowers to the best of our ability, there are some things that our out of our control. We do not have control of how flowers will change colors during the drying process. This is a natural process as moisture is removed from the flowers. Please have realistic expectations on the way your flowers will look after drying. White flowers often change to a soft to dark ivory. Some pink flowers will dry darker and some turn a purple color. Yellow flowers can either dry darker or become muted in color. Blue and purple flowers dry darker. Red and some purple flowers can turn a dark burgundy or plum color. Tropical flowers also have color changes such as anthurium, orchids and monstera. Please be aware there may be some flowers that do will not make it through the drying process at all.

  12. How should I care for my resin products after receiving them?

    All flowers are preserved in a high quality UV resistant resin. It is important to keep them OUT of direct sunlight. Although these products are durable, you should still handle them with care. To keep your product looking fresh you can occasionally wipe it down with a soft cloth!